PHONES GUIDE
How Much Is My Phone Worth? Compare Your Selling Options
Your phone's value depends on the exact handset, its condition and the route you choose. An iPhone, Samsung Galaxy or Google Pixel can have different values even within the same product family. Start with accurate details, then compare what you would actually receive.
Identify the phone before comparing prices
Record the manufacturer, full model and storage capacity from the device settings or your purchase record. Include the variant: a standard, Pro, Ultra or foldable model is not interchangeable with another handset carrying a similar name. Say whether it is network locked and whether any parts have been replaced.
For an iPhone, note battery health if accessible. For Android, describe battery behaviour and any available manufacturer diagnostics. Include the charger or other accessories you intend to sell. Keep passwords and private account information out of your enquiry.
Describe condition with useful examples
Check the screen, cameras, charging port, buttons and speakers. Explain scratches, cracks, touch problems, overheating, weak battery life or intermittent faults. State whether the phone starts and charges. A phone that switches on can still have a fault that affects its resale value.
A buyer needs your actual condition description rather than the highest price advertised for a pristine example. EXE considers working and faulty-device enquiries individually and confirms whether an offer is possible.
Compare cash, vouchers and purchase credit
Cash buyback gives you money to use elsewhere. A voucher has spending restrictions, while purchase credit reduces the cost of a particular replacement. Check the payment method, inspection terms, expiry conditions and whether you must buy something new.
For example, Apple Trade In offers eligible trade-ins toward a purchase or an Apple Gift Card. Its estimate depends on the device and condition, and inspection can change the value. Compare each scheme's current terms rather than assuming all trade-ins pay cash.
Compare the outcome rather than the headline
When considering a private sale, look at completed sales for the same model, storage and condition. Asking prices show what someone hopes to receive; they do not establish a completed sale. Account for selling fees, postage, packaging and the time needed to answer questions and handle the transaction.
If you are buying a replacement, compare its total cost after any credit with the cost of buying it separately and selling your old handset for cash. A larger voucher is only useful if its restrictions suit your plans.
Request a personal assessment from EXE
Send the model, storage, condition and known faults through our phone enquiry form. Your enquiry is free and there is no obligation to sell. Our team reviews the details personally and confirms whether we can make an offer.
Arrange a Redhill appointment or agree UK post-in before handover. Collection is considered for eligible higher-value devices and suitable batches. Payment is by bank transfer after inspection and agreement of the offer. Prepare your data using the manufacturer's instructions before handing over the phone.
Sources and further guidance
Follow the official instructions for your own device and software version.
www.apple.com — trade insupport.apple.com — 109511support.google.com — 9459346Tell us what you have.
Send a free enquiry. Our team will review the details and confirm whether we can make an offer.
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