SELLING PROCESS GUIDE
Redhill Train Station: Planning an Appointment with EXE
Travelling by train to an EXE appointment? Confirm the visit first, then plan the rail journey and the onward route separately. Redhill station information, live updates and accessibility details are available from National Rail, so you can check what applies to your journey before leaving.
Confirm your appointment and destination
EXE's published address is 91 Brighton Road, Redhill, RH1 6PS. Our contact page explains that visits are by appointment. Tell the team what equipment you have and arrange a time before travelling or bringing a device.
Confirm which devices and accessories are included, what information is useful to bring and any inspection or data-handling requirements. Keep the appointment confirmation and our contact details accessible during the journey. If you need help with access to the premises, discuss that when arranging the visit.
Plan the actual rail journey
National Rail identifies Redhill station as RDH, at Redstone Hill, Redhill, RH1 1RB. Use the station name or code in the official journey planner, entering your starting station and intended date and time.
Review changes, engineering works and the return journey as well as the outward trip. Check the ticket conditions for the service you choose. Use a current map to plan the onward journey to the confirmed EXE address and leave enough flexibility for your own access and carrying needs.
Check accessibility and station facilities
National Rail's Redhill page currently lists step-free access to all platforms, lifts and accessible toilets. Review its latest station details and maps before travel, particularly if a lift or other facility is important to your journey. Station access and assistance with boarding are separate things to plan.
If you require support, use National Rail's Passenger Assist guidance to arrange suitable assistance. Explain your route and needs to the train company. Check your own requirements for the onward journey and the EXE appointment as well.
Bring equipment in a manageable package
Use a protective bag or case suited to the device. Secure chargers and accessories so they cannot scratch a screen, and bring only the items agreed with EXE. Keep personal memory cards, documents and passwords separate from the equipment being assessed.
For several laptops or other bulky equipment, discuss the handover before deciding to carry the batch by train. Depending on the devices and circumstances, agreed UK post-in or eligible collection may be worth discussing. Confirm the arrangement with the team rather than arriving with an unannounced load.
Check live information and update us if plans change
On the day, check Redhill live departures and arrivals and the information for your starting station. Review current platform and disruption information while travelling. Check official onward transport or parking information if you intend to use those facilities.
If a delay affects your appointment, contact EXE so the team can discuss a revised time. An appointment lets us agree what you are bringing and the next steps. Start through our contact page, and plan the journey once the visit has been confirmed.
Sources and further guidance
Follow the official instructions for your own device and software version.
www.exe.co.uk — contactwww.nationalrail.co.uk — redhillwww.nationalrail.co.uk — journey plannerwww.nationalrail.co.uk — redhillwww.nationalrail.co.uk — passenger assistTell us what you have.
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